Client Comments


I would like to thank you for everything you have done for the Personnel team these past few months to ensure a smooth transfer from the Propath database to Cascade. I've always found your team to be extremely helpful and professional, especially Mark who has had to put up with us all down here this past week............. He has been a great support and I'm sure he is also no doubt a huge asset to your business. Once again thank you very much.
Allison Bladon
HR Manager
Countryside Properties PLC
"Just wanted to say thank you and ask you to convey our thanks to all your colleagues, for all the help and assistance this week. We have all been impressed with the quality of the customer service as well as the cheerful can do approach of you all. Once again, thanks for your patience and support."
Jan Lowe
HR & Training Officer
Festival Housing Group
"I thought it appropriate to let you know that we have just spent another day with Owen and yet again are delighted with the overall performance of Cascade and particularly their people. Owen has worked through the day at a meticulous speed, going over areas of concern, ensuring understanding and going into detail where necessary. After a full day of workflow training I think I speak for all when I say we are left enthusiastic, knowledgeable and raring to go. Very much down to the person as well as the product. Please ensure that the relevant managers are informed of our positive feedback."
Helen Ratcliffe
HR Manager
ALLFORD HALL MONAGHAN MORRIS LLP
"Feedback so far is excellent and everyone is more than happy with the system. Fantastic, easy to use and quick too, great to have access to own details and update on line - very 21st century."
Kerry Price
National Housing Federation
"I think these tools are just fantastic! The System Designer is great I can create loads of screens, it's so easy to use!" Graham Shellard
Linc Cymru Housing
"We looked at a number of alternatives but finally chose Cascade because we believed that your system was the most comprehensive solution for our needs, and we could see that there was a clear evolution to the way it has developed over the years, giving us confidence that it is strongly fit for purpose." Lynn Setchell
Customer Experience Director
Hotel Chocolat
"Your staff are very helpful and knowledgeable on the product, not to mention "human", which helps mere mortals like us get to grips with what seemed to be such a major change. We get on very well with the staff at Cascade and feel they are friends as well as suppliers. We are happy to recommend them as an excellent provider of HR online solutions." Tracy Isbell
Weymouth and Portland Housing
"We rolled Cascade out to our employees this year and the response has been the best I've ever seen for a piece of software" Graham Shellard
Information Systems Manager
Linc Housing
"Mark Goodwin was an excellent trainer who was not only knowledgeable and enthusiastic but also extremely helpful. I was astonished as to how much material we managed to cover in 4 days worth of training and made many useful tweaks to the system that helped APMG from the offset. The training was not only useful but also enjoyable, which is a rare thing having been trained on a variety of HR systems in previous roles. His sensitivity in responding to a personal matter that impacted on the Manager's Self Service roll-out was much appreciated."

"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke. Thanks so much from me and everyone in APMG – I'll be sure to recommend!"

Emma Vernon
HR Officer
APMG

"Your payroll is great it is so easy to use compared to our last system, It is so easy to update and navigate around and when we have everything else in place I will do a lap of honour as it will save us so much time in fact things are so easy I keep on waiting for something to go wrong as it seems too good to be true!!!!" Alison Deery
Payroll Manager
WTB Group Ltd
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Cascade HR Company Overview

HR Software Personnel Software Payroll Specialist

Quality pervades the whole organisation, touching and shaping internal procedures and practices. Cascade is a company with a simple philosophy; to provide the highest quality and most effective solutions, delivering exceptional customer services with reliable, resilient support.

Cascade HR Ltd was formed in 1992 as a specialist HR software supplier. In 2005 we acquired the payroll software company Palm Computer Systems, which has produced payroll and other HR products since 1984. This merger strategically moved Cascade into the elite band of suppliers, of which there are few, who provide both in-house HR and Payroll solutions. This has set us apart from the majority of suppliers in the UK who rely on third-party companies and rebadged systems to provide their payroll solution.

Our extensive range of software and services embraces state-of-the-art technologies and latest business techniques to deliver practical, cost-effective and reliable solutions. We provide information technology solutions to many organisations across a wide range of sectors, including financial services, distribution, legal, housing, technology, manufacturing and utility companies.

We accredit our success directly to a company ethic of investment in people of the highest calibre and an ongoing program of staff training and development.

As an authorised Microsoft Certified Solution Provider, Cascade works closely with Microsoft technology and has become a 'centre of Excellence' for Microsoft skills. Many of our technical staff are certified Microsoft professionals following the MCP, MCSE and MCSD certification routes.

This commitment to consistent quality pervades the whole organisation, touching and shaping internal procedures and practices. This in turn, helps us guarantee exceptional software, services and support: three things vital to your organisation.

The company is owned by 4 Shareholding Directors and is wholly committed to its clients rather than a US holding company or shareholders. We take constant feedback from our clients which drives the direction and development of the company and our solutions.

Our Directors are:

Alan Jones
Alan is 47 and founded Cascade in 1992. Alan is our Managing Director and takes responsibility for company strategy and direction. A key project for Alan in 2008 is the company's move to new, custom premises which we have purchased recently. Still in Pudsey, Leeds, Alan is managing the refurbishment and move of our entire company in May 2008. These offices will facilitate continued growth and further improvements to our services as well as providing an even better experience for our employees.

Dan Edwards
Dan is 34 and has been Software Development Director since 2005. Previously Dan was Development Manager at Cascade and was one of the first ever employees, joining the company back in 1995. Dan is an experienced software developer and has managed the transition to browser based and .Net technology with his team of experienced developers with great success.

Heather Vitty
Heather is 44 and is Cascade's Client Services Director, responsible for all implementation projects and training. Heather joined Cascade in 1998 as a Project Manager and became Client Services Director in 2005. Heather is committed to ensuring that our clients receive the solution they set out to acquire and ensures that handover from Sales to Client Services and then subsequently to Account Management is conducted accurately and positively with the client's best interests at heart.

Richard Anderson
Richard is 38 and has been in the HR and Payroll software industry for 11 years. In 1997 Richard joined Cascade as Sales Manager and managed the sales and marketing team. Richard recently invested in Cascade and became Sales Director in January 2007. Supported by a dedicated and professional team of Sales Executives and Cascade's Marketing Manager, Richard is committed to ensuring that quality pervades our pre sales services and that an open book policy is followed at all time. His philosophy is 'If you can't show it, it doesn't do it' meaning that his team will not say 'Yes' unless we can prove that the software will deliver the functionality.

Cascade HR Ltd. 101A New Pudsey Court, 101A-103 Bradford Road, Pudsey, Leeds LS28 6AT  T:0113 255 4115  F:0113 255 9073  
© 2008 Cascade Human Resources Ltd. HR Software Personnel Systems