Client Comments


I would like to thank you for everything you have done for the Personnel team these past few months to ensure a smooth transfer from the Propath database to Cascade. I've always found your team to be extremely helpful and professional, especially Mark who has had to put up with us all down here this past week............. He has been a great support and I'm sure he is also no doubt a huge asset to your business. Once again thank you very much.
Allison Bladon
HR Manager
Countryside Properties PLC
"Just wanted to say thank you and ask you to convey our thanks to all your colleagues, for all the help and assistance this week. We have all been impressed with the quality of the customer service as well as the cheerful can do approach of you all. Once again, thanks for your patience and support."
Jan Lowe
HR & Training Officer
Festival Housing Group
"I thought it appropriate to let you know that we have just spent another day with Owen and yet again are delighted with the overall performance of Cascade and particularly their people. Owen has worked through the day at a meticulous speed, going over areas of concern, ensuring understanding and going into detail where necessary. After a full day of workflow training I think I speak for all when I say we are left enthusiastic, knowledgeable and raring to go. Very much down to the person as well as the product. Please ensure that the relevant managers are informed of our positive feedback."
Helen Ratcliffe
HR Manager
ALLFORD HALL MONAGHAN MORRIS LLP
"Feedback so far is excellent and everyone is more than happy with the system. Fantastic, easy to use and quick too, great to have access to own details and update on line - very 21st century."
Kerry Price
National Housing Federation
"I think these tools are just fantastic! The System Designer is great I can create loads of screens, it's so easy to use!" Graham Shellard
Linc Cymru Housing
"We looked at a number of alternatives but finally chose Cascade because we believed that your system was the most comprehensive solution for our needs, and we could see that there was a clear evolution to the way it has developed over the years, giving us confidence that it is strongly fit for purpose." Lynn Setchell
Customer Experience Director
Hotel Chocolat
"Your staff are very helpful and knowledgeable on the product, not to mention "human", which helps mere mortals like us get to grips with what seemed to be such a major change. We get on very well with the staff at Cascade and feel they are friends as well as suppliers. We are happy to recommend them as an excellent provider of HR online solutions." Tracy Isbell
Weymouth and Portland Housing
"We rolled Cascade out to our employees this year and the response has been the best I've ever seen for a piece of software" Graham Shellard
Information Systems Manager
Linc Housing
"Mark Goodwin was an excellent trainer who was not only knowledgeable and enthusiastic but also extremely helpful. I was astonished as to how much material we managed to cover in 4 days worth of training and made many useful tweaks to the system that helped APMG from the offset. The training was not only useful but also enjoyable, which is a rare thing having been trained on a variety of HR systems in previous roles. His sensitivity in responding to a personal matter that impacted on the Manager's Self Service roll-out was much appreciated."

"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke. Thanks so much from me and everyone in APMG – I'll be sure to recommend!"

Emma Vernon
HR Officer
APMG

"Your payroll is great it is so easy to use compared to our last system, It is so easy to update and navigate around and when we have everything else in place I will do a lap of honour as it will save us so much time in fact things are so easy I keep on waiting for something to go wrong as it seems too good to be true!!!!" Alison Deery
Payroll Manager
WTB Group Ltd
Click the link below to read all out client comments


    [More Client Comments]

Beaufort Underwriting Agency Limited Case Study


Who are Beaufort Underwriting Agency Limited

Beaufort Underwriting Agency Limited is the Lloyd's Managing Agency for Syndicate 318 which underwrites International and US Property, Aviation, and UK Property and Liability insurance in the Lloyd's insurance market.

Summary pre Cascade

We were previously using another HR system, which was not self-service enabled, in order to hold employee records. In addition to this, a separate database was used where employees' could request and update their absence information.

The Challenge

As a growing organisation, the Syndicate required a system which would:

The Decision

A number of different HR systems were considered, however, Cascade appeared to be the most suited to the needs of the business. This was mainly due to it's flexibility in being able to adapt the system to fit specific requirements and ability to provide the self-service function.

The Solution

Core HR Module: This module is the fundamental aspect to the system, where information saved against each employee very simply. This module helps us to avoid duplication as documents can also be stored against records; therefore printed hardcopies on file are not always required. The ability to have a high number of varying profiles enables a secure system, where only pre-selected employees can view / edit the whole system and where others have a more restricted access.

Training Module: The training module has proved to be important to Beaufort as we have a large percentage of employees on a training programme and therefore taking part in regular training. In particular, being able to schedule employees onto training courses / plans and allocating this to set budgets has proven to be the most successful aspect of the training module for Beaufort so far. We also hope to use the training module to its fullest potential in the near future.

Self-Service Module: With the Cascade system being able to provide a self-service function this has required our managers to take on more responsibility for their employees and also helped to reduce the administration within the HR function.

Workflow Module: Using workflow within Cascade works very well especially alongside the self-service system, where the system can automatically request and remind employees (and not just HR) of tasks that need completing. If a business is happy to take the time creating their workflows in the first instance, then the benefits for doing so are clear. This module can almost act as a company's procedure manual and is very useful in helping to ensure that every aspect of the HR function is covered.

To find out about Cascade please contact us via the web site, or by phone or email:

CONTACT:

Andrew Court
Cascade Human Resources Ltd.
Phone: 0113 255 4115
Fax: 0113 255 9073
Email: Andrew.Court@cascadehr.co.uk

Cascade HR Ltd. 101A New Pudsey Court, 101A-103 Bradford Road, Pudsey, Leeds LS28 6AT  T:0113 255 4115  F:0113 255 9073  
© 2008 Cascade Human Resources Ltd. HR Software Personnel Systems