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"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke. Thanks so much from me and everyone in APMG – I'll be sure to recommend!"
Emma Vernon
HR Officer
APMG
The recruitment system offered by Cascade is provided via two modules, Recruitment (Back Office Recruitment processing) and Online Recruitment (Online Applicant processing and Agency access).
The Recruitment module provides a robust, process led, action by action recruitment management tool for HR and Recruitment departments as well as Line Managers. Key functionality includes:
Content Management within Cascade Online Recruitment is automatically version controlled. This means that you can track changes and view pages that existed at previous versions.
Cascade's Online Recruitment module is designed to allow you to control it's appearance and content without the need for technical skills.
HR/Recruitment users can edit pages using simple design tools which any user competent with MS Word could use. This means that you can create an entire recruitment site with pages such as Advice for Applicants, Benefits of working for you and Equality and Diversity statements.
The main objective of the Cascade Online recruitment system is to provide the most seamless, easily accessed facility for potential applicants to research, find and apply for your vacancies. We aim to minimise the hurdles that an applicant has to overcome to apply for a role at your organisation whilst still capturing key data ensuring that the quality of your selection process is as high as possible.
When an applicant visits your Online recruitment system they will be presented, in the first instance, with the content pages that you have created and maintained as described in the previous section
These pages are designed to enthuse and entice applicants by providing information about the company, working with you and any other information you wish to present.
At this stage the applicant will hopefully wish to apply for a position at your company and will search for vacancies that may be suitable. Searches can be manual, by scrolling through the listings as shown below, or could be performed quickly and easily using the search system which allows keyword searches, job type and location. Searches can even be based on a distance from the applicants home address postcode, a key factor for many applicants as the daily commute becomes ever more difficult, expensive and environmentally unfriendly.
Each vacancy has an 'Apply Now' link which takes the applicant through the following process:
1. Create Account (Email and password) if first visit (login using account required for returning applicants).
By creating an account applicants can return and apply for other positions without re keying their data. They can also track the progress of their applications by returning and logging into their account. Vitally, as we use email as a user name, the absolute minimum data that you collect as Recruiters is the applicants email address.
2. Option to upload CV (Using Smart Parsing*)
Smart Parsing is a feature developed by Cascade that allows our Online Recruitment system to read a .DOC or .DOCX cv, in any layout, and recognise key data which will then be automatically entered into the application form online. This reduces administration as the applicant does not have to key this data and as the data is then transferred, via your chosen process, to the Recruitment back office system in Cascade.
3. Enter personal details.
Details may have been entered automatically using Smart Parsing but should the applicant not have a CV and decides to enter their details manually this screen is simple and easy to use and includes Post Code look up for addresses.
4. Respond to Vacancy specific questions
Questions displayed on this screen are defined in the recruitment Back Office module within the core Cascade system. Questions are user definable and can be added individually to each vacancy or in groups (typically based on post) and can be marked as mandatory as required.
5. Terms and Conditions
Your own terms and conditions are entered and the applicant is requested to confirm their agreement to them.
6. Submission
By agreeing to the terms and conditions this allows the system to submit the application to the recruitment Back Office which will then follow your chosen process to manage the applicant through the recruitment process for that specific vacancy type.
As well as applying for a vacancy applicants can access their account to review their progress against one or multiple vacancies, review their uploaded CV, update their details and change their password.
Recruiting high quality applicants is becoming more and more competitive and whilst many applicants may still come to your direct using the functionality described in previous sections of this document many will approach you through head-hunters and agencies.
Managing the myriad of applicants agencies will try to submit to you can be extremely time consuming and create unparalleled levels of administration. Cascade Online Recruitment provides the facility to give agencies access online whilst controlling the number of users they can have and also the number of applicants they can enter and submit.
By controlling the number of applicants they submit, and by making Cascade Online Recruitment the only route for them to add applicants, we force agencies to ensure that the applicants they do add are the best possible match for your vacancy, and thereby their best possible chance of winning your recruitment business.
Whilst Online Recruitment eases the task of collecting suitable candidates, whether direct or via agencies, Cascade’s back office Recruitment module provides the foundation required to collate, review, filter and process those applicants against vacancies in order to facilitate recruitment.
Recruitment offers a total management tool for the recruitment process. To ensure each user knows exactly what is happening in their area of recruitment a personal dashboard, as per each of the core modules in Cascade, is provided:
Cascade is able to manage your Authority to Recruit process seamlessly and electronically via workflow. Recruiters can request authority to recruit through their self service access and this can be authorised or rejected by the appropriate person through their own self serve access.
Applicant records, whether for a specific vacancy or vacancies or speculative, are comprehensive and include the following screens and areas as standard. However, our unique System Designer module, detailed elsewhere in this document, allows you to add as many new fields and screens as required as well as editing the current ones:
Comprehensive Vacancy records are maintained as shown by the screenshot below. Vacancies can be allocated to a designated Recruiter who has authority to Recruit (requested through an ‘Authority to recruit Workflow if required as shown below) and will manage the overall process although the processing system will involve other recruiters where needed.
A key aspect of the vacancy record is the facility to upload a job description to the record. This is then displayed automatically through Online Recruitment if the vacancy is advertised online.
Should a vacancy be advertised online applicants will be presented with an application form. Whilst the initial, personal details aspect of the application will be completed using our unique Smart Parsing technology where the CV is read and data used by the system for the application, specific questions relating to the recruitment process and vacancy itself will be displayed during online application.
Rather than require your users to create these questions on an ad hoc basis for the online application each time they are added to the vacancy record automatically based on the post the vacancy is for and also companywide, and job type question sets. These are all user definable.
Using Cascade's dynamic Workflow combined with Actions and Responses Recruitment ensures that Applicants are managed from first visit to your Cascade Online Recruitment site right through to becoming an employee and the induction process (and beyond).
Whereas Workflow manages entire processes, Actions and Responses guides recruiters through any given recruitment process by asking them to make decisions and then presenting them with potential responses. For example, an interview may have the responses of reject or accept. Accept would present the next step in the process, reject would reject the applicant and typically send a rejection letter. Authorised users can over ride these actions and processes if the need arises.
Our advanced talent pool system uses the abundant information that Cascade Recruitment and Cascade Online Recruitment gathers and holds to allow recruiters to search for matches between:
Search results are scored by percentage match and resulting lists of applicants or vacancies allow drill down to the respective main record.
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