Apprentices…you’re hired!

Earlier this month we commented on the importance of UK businesses providing employment opportunities for young people (click here to read the article in full), and now we’re proud to announce that at Cascade HR we walk the talk!

Three new apprentices aged 17-19 have joined our expanding team of HR, payroll, software and customer service experts, and already they’re proving incredibly valuable additions to our workforce.

School and college leavers Louis, Aman and Nathan opted to enter the world of employment rather than continue their academic education, and their work ethic, mature mindedness and desire to learn was just what we needed.


Service Desk Manager Sarah McNicoll, who had the idea to support the UK’s apprenticeship programme, explains the journey they have come on so far: “We are committed to providing considered learning and development opportunities for all of our employees, so when I knew we were planning to further grow our team I approached our board of directors to suggest we look into offering apprenticeships.

“They loved the idea so we began researching high quality Government schemes/apprenticeship training providers to partner up with. We spoke to a number of agencies but were particularly impressed with the IT and service focused nature of QA, who seemed committed to providing carefully monitored hands-on learning. QA also excelled in terms of the class of applicants they put forward. Even though they obviously didn’t have the full skill set we required, they had the important personal qualities and foundations upon which we could build their knowledge during their time with us.”

Having joined Cascade in June, the three apprentices have already begun to specialise in key areas of the business. Aman, who initially spent six weeks working with the Service Desk Team to learn as much as possible about Cascade’s fully-integrated HR and HMRC-recognised payroll product, has now moved into the Development Team as a trainee software tester. Both Louis and Nathan have remained on Sarah’s team so that they can slowly progress to the role of a Service Desk Consultant.


Sarah continues: “At the moment they are helping to answer the phones and are gradually learning how to diagnose the issues that clients may be experiencing. As their understanding of the software grows, they will gradually become equipped with the knowledge to do the same role as other members of the Service Desk Team.

“The workload of these three new recruits is being carefully managed to ensure their learning is relevant and beneficial for all parties – they haven’t been appointed to just make the tea and empty our bins, we want to offer credible employment opportunities. We are also working closely with QA who come in regularly to monitor their progress and work-based development.

“The aim is to nurture these apprentices so that they can grow as Cascade evolves. They are all on permanent contracts so providing they succeed during their 12 month apprenticeship we look forward to retaining them long into the future.”

In only a short time these apprentices have set a high standard for future candidates who come to join the company. Sarah concludes: “This is of course a big learning curve for Cascade. We knew we were putting a lot of trust into this apprenticeship scheme, and we were cautious that we didn’t want to disrupt the rest of our hard-working team. However we have not been disappointed and we are delighted to be supporting such an important employment agenda.”


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  • HR

    Cascade’s Core HR solution is a powerful, proactive and dynamic solution that offers a huge amount of standard functionality” from the HR page.more...

  • PAYROLL

    Cascade isn't a HR system with a bolt on Payroll system from another supplier. Cascade is an integrated HR and Payroll solution from one supplier.more...

  • AUTO ENROLMENT

    The module will bring the administratively-complex process of auto-enrolment to life, making it incredibly clear what HR and payroll professionals need to do and when. In turn this will allow each department to retain control over their own tasks at the same time as encouraging legislative compliance.more...

  • RECRUITMENT

    Cascade delivers a comprehensive and powerful recruitment solution designed to reduce administration and ensure best practice.more...

  • ONLINE RECRUITMENT

    Online Recruitment represents the next generation in online recruitment functionality for your organisation's own website.more...

  • EXPENSES

    Employee expenses and mileage claims have now been made even easier to process, saving time and increasing efficiency within your organisation.more...

  • TIMESHEETS

    Gain efficiencies through minimizing costs and maximizing employee time, with zero paperwork and maximum control.more...

  • SELF SERVICE

    Rolling out Self Service to Employees and Managers presents huge benefits to everyone but there are risks.more...

  • TRAINING

    Cascade reflects the need to take each employee and assess their individual training and development requirements.more...

  • WORKFLOW

    Cascade introduces workflows, best practice workflows and authorisation routes to ensure efficiency and guarantee no task is left incomplete.more...

  • MOBILE APPS

    Cascade's Mobile Apps module allows you the HR team and your organisation to engage even further with your employees.more...

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ABOUT CASCADE HR

Cascade HR is a well-established, award-winning provider of fully-integrated HR and payroll software. The company is renowned as much for its quality of project management and ongoing customer service levels, as it is its dynamic technology. Over 

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