Are you a software scuba diver or a technology fish? Or do you simply watch from the shore?

Cascade HR’s Marketing Manager Andy Court recently attended a technology forum to share his views as to how different groups of people embrace systems such as HR software. Here he expands upon some points he found particularly thought-provoking…

“At an industry forum a few weeks ago I heard an intriguing analogy about technology users. This got me thinking – why do some people engage with software more than others? And is the nature of the software itself as much of an influential factor as the characteristics of the individual?

One speaker asked us to think about the ocean when considering how people interact with technology, and he suggested some interesting parallels. Certain users, he argued, are like scuba divers – they explore tentatively in this somewhat alien environment and are all too aware of the potentially acute dangers surrounding them. In stark contrast, other users are like fish – unafraid of what they encounter because they are entirely comfortable with their surroundings and purely doing what comes naturally to them.

A great example I thought, although I wondered if there are perhaps also some people that simply watch from the shore, too fearful and unwilling to even dip a toe in the water and give something a go.

The category that different users fall into undoubtedly depends upon a number of factors. Generation Y workers for instance are typically more IT ‘savvy’ and therefore demonstrate less resistance to the implementation and operation of new systems. They are no doubt fish in the speaker’s eyes.

Yet as much as I liked the ocean analogy, I felt another important point was omitted from the discussion – the extent to which the design of the software plays an influential factor in engagement.

Our proactive software for instance is incredibly intelligent. It has been developed by HR, payroll and technology specialists who understand our industry – and software – inside out. They have worked extremely hard to create a value-adding system that is so powerful and intuitive, it can in fact be used by a complete technical novice. The hard work has gone in behind the scenes to ensure the user experience is straightforward completely headache-free.

The welcoming look and feel of our system further heightens the level of user engagement with the software. Clients can even add their own branding so that employees and managers do not feel like they are entering a foreign environment when using Cascade.

Whether someone is a Gen X or a Gen Y employee, whether or not they have self service experience and whether or not they regularly interact with technology in their personal time – we want everyone to feel at ease with Cascade. And they do. Why? Because our business model centres upon long-term relationships with engaged and satisfied clients, which help us spread our ever-growing reputation via word of mouth. And they do.


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HR SOFTWARE

  • HR

    Cascade’s Core HR solution is a powerful, proactive and dynamic solution that offers a huge amount of standard functionality” from the HR page.more...

  • PAYROLL

    Cascade isn't a HR system with a bolt on Payroll system from another supplier. Cascade is an integrated HR and Payroll solution from one supplier.more...

  • AUTO ENROLMENT

    The module will bring the administratively-complex process of auto-enrolment to life, making it incredibly clear what HR and payroll professionals need to do and when. In turn this will allow each department to retain control over their own tasks at the same time as encouraging legislative compliance.more...

  • RECRUITMENT

    Cascade delivers a comprehensive and powerful recruitment solution designed to reduce administration and ensure best practice.more...

  • ONLINE RECRUITMENT

    Online Recruitment represents the next generation in online recruitment functionality for your organisation's own website.more...

  • EXPENSES

    Employee expenses and mileage claims have now been made even easier to process, saving time and increasing efficiency within your organisation.more...

  • TIMESHEETS

    Gain efficiencies through minimizing costs and maximizing employee time, with zero paperwork and maximum control.more...

  • SELF SERVICE

    Rolling out Self Service to Employees and Managers presents huge benefits to everyone but there are risks.more...

  • TRAINING

    Cascade reflects the need to take each employee and assess their individual training and development requirements.more...

  • WORKFLOW

    Cascade introduces workflows, best practice workflows and authorisation routes to ensure efficiency and guarantee no task is left incomplete.more...

  • MOBILE APPS

    Cascade's Mobile Apps module allows you the HR team and your organisation to engage even further with your employees.more...

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ABOUT CASCADE HR

Cascade HR is a well-established, award-winning provider of fully-integrated HR and payroll software. The company is renowned as much for its quality of project management and ongoing customer service levels, as it is its dynamic technology. Over 

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