SERVICES > Software Training
OK, so you’ve invested in the best-fit HR software, or HR and Payroll software solution, for your organisation’s needs. And you’ve meticulously planned the implementation to ensure you now have a dynamic, intuitive and value-adding system at your fingertips. But it doesn’t matter how intelligent your team is, how easy the technology is to use, or how in-depth the software demonstration was at the pre-sales stage, you will still not be fully aware of how best to utilise your new system. That’s why the quality of our software training services, is so important.
We have an experienced team of product consultants, dedicated to ensuring you’re equipped with a comprehensive understanding of how to use your system. Delivering friendly, easy-to-digest and hands on training is the core element of their role – it’s what they do, day in day out. So they’ll speak in a language you understand, at a pace you’re comfortable with. In fact, they’re often praised for their down-to-earth approach, and their willingness to answer any questions, however ordinary, or downright odd!
Every new client will be trained with live data that they can relate to, not generic ‘dummy’ information that has no meaning or relevance. And all will be guided through interactive sessions where they drive the system themselves, rather than just listening to what we have to say or simply watching us navigate the software. Decades of experience shows this achieves the best results.
Beyond that, the style and content of the training will be tailored to suit each individual company. If you have a formal organisational culture we’ll adopt a corporate and reserved approach, whereas if your business is more relaxed we’ll deliver an equally more informal, yet professional, format. We do this to maximise your trust and engagement with us, allowing you to get the most value from the sessions. And we’ll build real screens, workflows and reports, together, that you can retain and use moving forward, to really kick-start your journey with the software.
We can even advise how you might wish to train additional users, or, in the case of a Self-Service roll-out, the wider workforce. We’ll draw upon hundreds of client scenarios to guide you through what might work best for your organisation. Some clients prefer to concentrate on a pilot group in the first instance, for example, where others may hold workshops for all staff. Either way, we’re here to support you in the best way we can.
In truth, the list goes on and on. The training you receive will depend on the modules you have invested in. But whether you simply procure our core HR software, or a more complex suite of HR and payroll modules, we’ll work with you to devise a comprehensive training plan that will bring the system, and your knowledge, to life.