User groups once again a huge success

Leeds User Group 2012

The London and Leeds client user groups once again proved a huge success for the hard working Cascade team. Over 200 forward-thinking HR and payroll professionals travelled the length and breadth of the country, to take part in the knowledge-transfer days at the prestigious Ministry of Sound and Queens Hotel venues.

Difficult weather conditions did not dampen the jam-packed days – two programmes of back-to-back client presentations, technology updates, networking opportunities, delicious food and refreshments were very well received.

Committed to continuous improvement, the Cascade team tries to devise a new user group agenda that consistently surpasses previous years’ events, which is no mean feat when client feedback is so positive. But once again the software specialists seem to have pulled it off.

Cascade, Client Services Director, Heather Vitty explains: “Every year we are astounded by the kind feedback that our clients provide in their event evaluation forms. They often comment on the great opportunities to share ideas with like-minded peers, the level of information that they leave with and the fun they’ve had.

“We also seriously take on board any suggestions for improvement, and professionals who attended the 2012 user groups will see that we introduced some new sessions to ensure we continue to fulfil clients’ ongoing requirements.

“Our hints and tips roundtable discussions proved especially popular, with dozens of useful ‘did you knows’ surfacing throughout the day. This means clients discovered even more ways to improve their processes and procedures, streamline efficiencies, save money, raise the in-house profile of HR and develop more meaningful relationships with staff.

“Special thanks have to go to the 17-strong Cascade team who attended the user groups to make them such a success. Our enthusiastic employees continually go above and beyond the expectations of their role, and this shone through at the user groups.”

If your software provider doesn’t offer such value-adding learning opportunities, perhaps it is worth considering whether it’s time to switch? To speak to a member of the Cascade team about our commitment to continued software development, service excellence and client transparency and satisfaction, call us on T: 0113 255 4115 or request that we call you by clicking here.


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Cascade HR is a well-established, award-winning provider of fully-integrated HR and payroll software. The company is renowned as much for its quality of project management and ongoing customer service levels, as it is its dynamic technology. Over