Shepherds Bush Housing Group – HR & Payroll Case Study

Shepherds Bush Housing Group invested in Cascade, confident that our HR Software and Payroll Bureau services would be capable of dealing with their complex personnel requirements.

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The Challenge

  • An award winning organisation which relies on the hard work and dedication of its 290-strong workforce
  • A diverse array of job roles, employment patterns and salary structure
  • The requirement for a scalable and flexible solution that can manage complex payroll and HR requirements
  • The facility to manage zero hour contracts

The Solution

  • Implementation of Cascade’s HR software in 2011, with the further introduction of the Payroll bureau in 2012
  • Seamless integration of HR and Payroll, which offers the client a smooth, accurate and value-adding service to their diverse workforce
  • A future-proofed solution, able to adapt and adjust in line with the client’s changing business needs

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Read Shepherds Bush Housing Group’s case study in full.


SBHG sought a HR and Payroll Software Provider that could truly deliver on the level of integration required to deal with their diverse organisational structure.

Shepherd’s Bush Housing Group (SBHG) is an award- winning organisation with a portfolio of 5,000 homes. In order to build thriving communities in London, the Group has evolved to incorporate the housing association, providing tenants and leaseholders with good quality, secure housing, the Group’s maintenance arm ‘Domus’ and ‘Staying First’, the Group’s charity division.

To continually invest in London’s people and places, SBHG relies on the hard work and dedication of its 290-strong workforce. It is therefore crucial that these employees are remunerated accordingly.

However, such a diverse organisation naturally brings with it an array of job roles, employment patterns and salary structures. SBHG therefore sought a new supplier which was truly proficient in dealing with complex HR and Payroll requirements and could deliver the level of integration that the marketplace promises.

Initially implementing the Cascade’s award-winning HR software in 2011, SBHG’s payroll solution was introduced a further eight months down the line. Now Cascade manages SBHG’s complex payroll with ease. Whilst some employees are on a straightforward salary, elsewhere there are numerous variables for the bureau team to bear in mind.

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Cascade HR is a well-established, award-winning provider of fully-integrated HR and payroll software. The company is renowned as much for its quality of project management and ongoing customer service levels, as it is its dynamic technology. Over