The cost savings that Cascade helped to recoup, given the value of the system, funded the recruitment of a new Payroll Manager.
We’ve also streamlined our processes, reduced the risk of error, saved time and become more efficient. I would certainly recommend Cascade to other companies, especially their browser-based payroll technology.
Cascade doesn’t just stand out for us due to the product’s capabilities. Their Customer Portal provides a valuable source of information about the system, with FAQs, help and user guides, as well as a change lab where we can suggest any additional features we’d like to see introduced into the technology.
The technology is very straightforward and quick to access, the screens look good, it is easy to use, and it reduces double entry therefore saving time and reducing the risk of error.
Cascade’s integrated payroll and HR system proactively provides a seamless way for our two departments to work together.
Even if analysing the value of Cascade simply in terms of ensuring compliance and accuracy alone, we will already have achieved a return on our investment, in less than two years. I cannot recommend Cascade highly enough.
Clearly it posed a challenge to locate all of the necessary data – present and historic – and put it all into the right format. However it was crucial to us that, regardless of how tricky the process was going to be, we got it right from the outset.
Had we not adopted this approach we would inevitably be encountering issues now that we’re using the software on a day-to-day basis, which is something nobody wants.
Training notes have since been made available should anyone require a quick recap from the initial training sessions. Such employee involvement at this early stage was much more of an engagement exercise. We’re delighted with the outcome – Cascade has been very well received.