CLIENT STORIES > The Law Society of Scotland – HR & Payroll Software Case Study
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The Law Society of Scotland (LSS) is a membership organisation and was established by the Legal Aid & Solicitors (Scotland) Act 1949. The Society exists to promote the interests of solicitors in Scotland as well as the interests of the public in relation to the profession. The Society currently employs 125 members of staff.
Prior to implementing the Cascade system all personnel data was maintained by the Society’s HR department with payroll being administered separately by the finance section. There was no formalised HRIS in operation which resulted in a significant amount of time being spent on routine administration.
The functionality of Cascade was its key selling feature. The ability to integrate the core system with the other modules was seen as extremely beneficial in supporting the ongoing work of the HR department, as was the flexibility to implement these modules as and when required . Additionally the workflow module was particularly comprehensive and the ability to customise this – together with other parts of the system – supported LSS’s own processes.
The usability of the system was another key advantage. The technology was easy to operate and similar in terms of operation to LSS’s existing time & attendance system. The Self Service module was also valuable since the HR department wanted to devolve some of the responsibility for people management back to line managers.
The reference site visits provided a useful insight into the capabilities of the system and offered the opportunity to speak to other users first hand. From these visits the Society was able to discuss the level of support received from Cascade and the feedback in relation to this was positive.
Finally the reporting functionality was rated highly. The query builder tool would allow HR to produce customisable reports with ease and in a timely manner.
The Cascade system was implemented swiftly, with the integration of each module being carefully planned. The training LSS received was customised to fit with the Society’s HR processes and was therefore extremely effective. A comprehensive delivery was carefully broken down to cover each module in manageable sections.
Cascade provided support during the implementation. LSS had regular contact with Cascade throughout the project and found the helpdesk very efficient when dealing with their calls.
Since implementing the system LSS’s employees have been given more access to personnel data and are now responsible for keeping this up to date. The volume of administration work has been reduced as a result of this, combined with using process automation via the workflow module. Payroll processes have also been streamlined and monthly processing is significantly less time consuming.