Losing your temper with technology? Cascade can help!

news article

Aug 16 2017

With modern working life now intrinsically linked with technology, the UK has seen an inevitable rise in the number of workers growing increasing frustrated with the limitations that a reliance on electrical equipment can bring.

A recent survey of 2,000 employees found that 32 per cent can lose patience with workplace technology after just 30 seconds. The top three issues sighted were slow internet (50 per cent), frozen computers (47 per cent), and slow computers (40 per cent). A further fifth (or 21 per cent) also reported losing their temper over equipment at work at least once a week.

London, Belfast and Sheffield also emerged from the study as the cities with the most short-fused employees, with people becoming irritable after just 54 seconds.

Time spent waiting for a slow computer is very frustrating, and can quickly add up. The average person loses valuable time waiting for their PC to start functioning again, as well as becoming distracted and not returning to their tasks immediately once their PC is working.

Outdated IT systems can be particularly troublesome for multiple teams trying to work together across different locations, leading to frequent breakdowns in communication.Much of this stems from poor planning, changing priorities, immediate lack of resources and the failure to actively track technology depreciation by senior management.

So, how can HR help?

HR can actively support and encourage colleagues who are dealing with poor quality technology – ensuring that they understand the process for reporting tech issues, and escalating them to senior management as urgent cases for change.

  • Suggest setting up and chairing frequent ‘technology management meetings’ between IT and senior management, on a monthly or bi-monthly basis depending on the scale of both your organisation itself and the intricacies of your IT systems.
  • Examine your HR system setup – you may well be able to set up triggers or alerts to remind yourself and the IT team when certain software or hardware licensing expires, when server maintenance is due, or when specific products reach ‘end of life’ and need replacing altogether.
  • Encourage technical Health and Safety awareness within your business – ask employees’ to remain vigilant and report any potential hazards such as trailing wires/cables and out of date PAT certificates.
  • Setup a regular ‘technology feedback’ survey to be conducted at set times. This should ensure that all employees’ views are heard, and could also be a helpful way of identifying any common problems or issues within your wider technology infrastructure.

Having the right HR software at your fingertips can help to alleviate the frustrations that working with technology can bring. Whether you’re considering investing in your very first HR and Payroll system, or you’re looking to upgrade from an existing package, why not join us for a FREE Masterclass in London or Leeds this September, and find the perfect HR software provider for you?


Cascade HR Software Brochure.


Book a demo of Cascade HR Software.


  • HR

    Cascade’s Core HR solution is a powerful, proactive and dynamic solution that offers a huge amount of standard functionality” from the HR page.more...


    Cascade isn't a HR system with a bolt on Payroll system from another supplier. Cascade is an integrated HR and Payroll solution from one supplier.more...


    The module will bring the administratively-complex process of auto-enrolment to life, making it incredibly clear what HR and payroll professionals need to do and when. In turn this will allow each department to retain control over their own tasks at the same time as encouraging legislative compliance.more...


    Cascade delivers a comprehensive and powerful recruitment solution designed to reduce administration and ensure best practice.more...


    Online Recruitment represents the next generation in online recruitment functionality for your organisation's own website.more...


    Employee expenses and mileage claims have now been made even easier to process, saving time and increasing efficiency within your organisation.more...


    Gain efficiencies through minimizing costs and maximizing employee time, with zero paperwork and maximum control.more...


    Rolling out Self Service to Employees and Managers presents huge benefits to everyone but there are risks.more...


    Cascade reflects the need to take each employee and assess their individual training and development requirements.more...


    Cascade introduces workflows, best practice workflows and authorisation routes to ensure efficiency and guarantee no task is left incomplete.more...


    Cascade's Mobile Apps module allows you the HR team and your organisation to engage even further with your employees.more...

Related Posts

Book a free demo

Call 0344 815 5566

Get a Free Info Pack


Cascade HR is a well-established, award-winning provider of fully-integrated HR and payroll software. The company is renowned as much for its quality of project management and ongoing customer service levels, as it is its dynamic technology. Over 


Captcha: [recaptcha]